REL(I)ABLE
3D sketching and rendering by Randy Wajwakana
Duration: 3 months full time
Type: Group project with 6 students
Course: Joint Master Project, Master program
KLM asked our group if we could design for the PRMs (person with reduced mobility) that fly with KLM. In this project we worked with two students of the master Strategic Product Design, two from Integrated product design and two students from Design for Interaction. Together we were able to deal with the entire product process from the fuzzy front end till the prototyping phase.
During the research phase we found out the following:
With this information we felt the need to change something about this number. We created a product that shows that KLM cares towards the PRM, and involved the PRM in the process to do something back for KLM.
The product consists of several components.
To give the PRM the feeling of support, the PRM receives information about how to protect their wheelchair. This package contains labels that the PRM can attach to solid parts on the wheelchair that are strong enough to lift, to involve the PRM in the process.
The RFID in the lables can translate information about handling the wheelchair to an application via the glove of the baggage employee. This glove lights up when the employee grabs the wheelchair on the right place.
Scenario
Scenario made by me
Information package at the Check-in desk. Render by Randy, Photoshop by me
Rel(i)able attached to wheelchair. Render by Randy, Photoshop by me
40% of the wheelchairs, carried by KLM airplanes, are found damaged at arrival.